We believe the quality of our attorney-only review team is unsurpassed in the LPO industry. Our scrupulous and highly selective recruitment procedures, including our proprietary written exam (analytic skills, logic, reasoning and English ability are tested), succeed in attracting and retaining the very best talent pool, which includes graduates of India’s most prestigious law schools.
Our Project Managers, Assistant Project Managers, and Senior Legal Specialists are specially trained in process improvement, process management, and project management. They are also educated in quality management and learn procedures that cover all key processes in document review. They utilize Six Sigma methodology and tools to implement process improvement projects and thereby increase business productivity, improve efficiency and deliver the best quality service to our clients.
The management of the entire India-based attorney team is entrusted to Lee Webb, a US trial attorney with more than nine years of experience representing businesses and individuals. Ms. Webb is responsible for attorney performance, timely delivery of reviewed documents, responsiveness, and quality control. As the primary contact for project and process-related information and problem resolution, her oversight facilitates smooth and open communication with our clients and their outside counsel.